Low-Cost Contact Print Shop
Proof questions, paper advice, rush timing, and file help from real people.
Our support team handles orders every day. Do not worry if you are not a designer, that is exactly why Free Design Setup exists. Call, email, open on-site chat, message us on WhatsApp, or use the form below.
Phone: +1 (800) 220-5185
Email: support@cheaprushprinting.com
Address: 2637 E Atlantic Blvd #22954, Pompano Beach, FL 33062
The website accepts orders 24/7. Support replies within one business day for most messages.
We are here to help with:
- • Web, design, and printing quotes
- • Pay Later checkout and proof approval
- • Product and paper stock questions
- • Order updates, proofs, and rush requests
- • File setup, bleed, and CMYK help
- • Free sample kits and print tool questions
- • Shipping, tracking, and delivery issues
Use the contact form to reach our design, printing, and order teams. Share a few details and we will follow up.
Contact Form
Contact us for quotes, updates, and guidance
Need help with a print order, a design idea, or file prep? This page is the fastest way to reach us. Messages route to the right team, and replies come by email or phone with clear next steps. For urgent requests, call for immediate help.
Most messages receive a response within one business day. Include product name, quantity, deadline, and order number if you have one so we can move faster.
Details that speed up replies
- Product name, size, and quantity
- Deadline or event date
- Delivery ZIP code and preferred shipping speed
- File type and whether you need Free Design Setup
- Order number for existing jobs
File and proof support
Already have artwork? Mention the file name and where you uploaded it. If adjustments are needed, describe changes in plain language. We send a digital email proof before production so you approve color, bleed, and copy placement first. Pay Later checkout works the same way: we start file review and your proof even when you have not paid yet.
Production and shipping notes
We print from our Pompano Beach, Florida facility and ship nationwide through UPS, FedEx, and USPS. Production time and transit time are different numbers. We explain both clearly when you ask about rush deadlines.
Quotes and reorders
We quote business cards, flyers, postcards, banners, labels, and more. List known specs for fast pricing, or describe your goal and we suggest options that fit the budget. For reorders, tell us what to keep and what to change from the last run.
Best ways to reach us
- Call for urgent questions or same-day changes
- Email for files and longer notes
- On-site chat from the header menu when you need a quick answer
- WhatsApp for mobile-friendly messages
- Use the form for general questions, quotes, and order updates
- Track orders anytime at tools/track-order/
Privacy and follow up
We use contact details only to respond to your request and provide order updates. Share your preferred call time in the message if phone follow-up works better.
Contact FAQ
How do I contact Cheap RUSH Printing?
Call us at +1 (800) 220-5185, email support@cheaprushprinting.com, or use the contact form on this page. Phone and email support are available Monday through Friday, 9 AM to 6 PM Eastern Time. The website accepts orders and file uploads around the clock every day of the week.
What is the phone number for print support?
Our main support line is +1 (800) 220-5185. Call during business hours, Monday through Friday, 9 AM to 6 PM Eastern Time, for help with proof questions, rush timing, order changes, or file preparation guidance. Have your order number and product details ready for faster service.
Can I email artwork for a quote?
Yes. Email support@cheaprushprinting.com with your product type, size, quantity, and deadline. For large files over a few megabytes, use the file uploader on any product page or request a secure upload link in your email. We reply with a quote and turnaround estimate.
How fast do you respond to support messages?
Most contact form and email messages receive a reply within one business day. Calls placed during support hours, Monday through Friday, 9 AM to 6 PM Eastern Time, are handled the same day. For urgent order questions or deadline-sensitive changes, calling is the fastest option available.
Who do I contact for a rush order?
Call +1 (800) 220-5185 and tell the team member your specific deadline right away. We confirm which rush production tiers and shipping options are available for your product, quantity, and delivery ZIP code before you finalize checkout so there are no surprises after payment.
Can you help fix my print file before I order?
Yes. Free Design Setup includes a full file review and format conversion at no extra charge. Send your file by email to support@cheaprushprinting.com or request design assistance on any product page. We review the file, identify what needs adjustment, and send a proof before anything prints.
How do I report a problem with my order?
Email or call with your order number and clear photos of the defect if there is a print quality issue. We trace the job through our production records, assess whether the error originated on our side, and arrange a reprint at no charge or a refund as appropriate.
Can I request a custom quote for bulk printing?
Yes. Contact us with the product type, quantity, size, finish, and your delivery ZIP code. We reply with itemized pricing and turnaround options. For volume orders above standard catalog quantities, a dedicated quote account or volume pricing tier may apply.
Do you offer design consultation by phone?
Yes. Design consultations by phone are available during support hours. Our team can advise on paper stock selection, product size, coating finish, and file preparation requirements over the phone so you feel confident before placing your order or beginning the design process.
How do I track an order I already placed?
Visit tools/track-order/ and enter your order number along with the email address used at checkout. You can also check the tracking email sent to you when your package ships. Tracking becomes active once the carrier scans the label, usually within a few hours of pickup.
What info should I include when contacting support?
Include your order number if you have one, the product name, the quantity ordered, your delivery deadline, your delivery ZIP code, and a brief description of the question or issue. Providing these details upfront allows our team to look up your job and respond with a useful answer faster.
Can I schedule a call about a large mail campaign?
Yes. Email or call to schedule a consultation call for EDDM campaigns, bulk postcard mailings, or multi-location direct mail programs. We advise on postcard sizes, USPS compliance, address list requirements, print quantity minimums, and how to coordinate multiple drop locations for the same campaign.
Is support available on weekends?
Phone support is available Monday through Friday only. The website accepts new orders, file uploads, and contact form messages at any hour on any day. Messages and emails sent on weekends are reviewed and answered on the next business day when the support team returns to the office.
How do I update shipping address after ordering?
Contact us immediately by phone or email with your order number and the correct delivery address. We can update the shipping address before the label is generated. After the label is created, changing the address requires a carrier intercept request, which may delay delivery.
Can I cancel or change an order after checkout?
Yes, before proof approval or before production has started. Call +1 (800) 220-5185 as soon as you decide you need to cancel or make a major change. After proof approval, the job may already be on press and cancellation may not be possible depending on production status.
Do you help with EDDM or mailing questions?
Yes. We advise on EDDM postcard sizes, minimum and maximum piece requirements, USPS address saturation rules, and design requirements for Every Door Direct Mail campaigns. Contact us with your target coverage area and budget and we will outline the right approach for your mailing.
How do I request free design setup?
Select the Free Design Setup option on any product page at checkout. You can also mention it directly in your contact form message or email along with your logo, layout notes, and any brand colors or fonts we should use. We confirm the request when we reply.
Can I visit your location in person?
Walk-in visits are welcome by appointment at our Pompano Beach, Florida office. Please call +1 (800) 220-5185 ahead of your visit so a team member is available to meet with you for a consultation, sample review, or file drop-off during regular business hours.
What timezone is support based in?
Our support team is based in Pompano Beach, Florida and operates on Eastern Time. Support hours are 9 AM to 6 PM ET, Monday through Friday. If you are in a different time zone, factor in the time difference when planning to call for immediate assistance.
How do I get help with coupon or payment issues?
Email or call with your order number and the coupon code you used. We verify whether the code was applied correctly and whether it was eligible for the products in your order. If an error occurred on our end, we apply the appropriate correction to your account.
Can agencies get a dedicated contact for accounts?
Yes. We work with agencies and high-volume clients who need a dedicated contact, template storage for repeat clients, and consistent turnaround for ongoing account needs. Contact us to discuss your agency workflow and we will outline what account support options are available for your volume.
How do I send large files that email rejects?
If your file is too large to send by email, upload it directly on the product order page after checkout, or ask support for a secure alternate upload link in your reply. Providing your order number helps us link oversized files to the correct job in our system.
Do you offer chat support?
Yes. Use on-site chat from the header contact menu during business hours when the chat widget is available. You can also reach us on WhatsApp, by phone at +1 (800) 220-5185, or by email at support@cheaprushprinting.com. The contact form on this page routes to the same support queue and receives a reply within one business day.
How do I request samples before ordering?
Visit tools/free-stuff/free-printing-sample-package/ to request a free sample kit shipped at no charge. No subscription, credit card, or account is required. You can also mention sample interest in your contact message and we will point you to the right stocks for your project.
What is the best way to get a same-day answer?
Calling +1 (800) 220-5185 during business hours is the fastest way to get a same-day answer. Have your product type, quantity, deadline, and delivery ZIP ready before you call so the team member can give you a firm answer without needing to put you on hold.